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Error Message: We're sorry, but we can't find any more music to play on your station right now.

BonMoo
Local Performer

Hi There,

I've read through all the posts regarding this issue and still nothing is working, I have hardly any thumbs down songs, I also deleted a heap of stations that are old and it's still refusing to play any station except for thumbprint.  On web browser I receive "We're sorry, but we can't find any more music to play on your station right now.", on IOS devices I receive "This station is not currently available, please choose another station instead"

This issue persists across the entire account, IOS, PC/Browser & Sonos are all impacted by this and previously was flawless across all of them.  Can you please ask your engineers to investigate this for me?  It has been happening now for a couple of weeks and is exceptionally frustrating.

 

Thank you

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@BonMoo Sorry to hear that. We've made a small change that should help.

Please try again and let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

3 Replies

AdamPandora
Moderator
Moderator

@BonMoo Sorry to hear that. We've made a small change that should help.

Please try again and let me know how it goes.

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

BonMoo
Local Performer

Hi @AdamPandora - Works perfectly now!  Thank you so much for the prompt response!

AdamPandora
Moderator
Moderator

Always happy to help, @BonMoo.

Enjoy the music! 😎

Adam | Community Moderator

Let's share music in the Playlist Swap

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