How to change the name of QuickMix station

[Dan8]

When I start Pandora on my Roku TV, it says "This is JohnDoe9's quick mix from pandora". The JohnDoe9 is using my old email address. (And no JohnDoe9 isn't my real email address.) I have changed my profile name to Dan and would like Pandora to use Dan when I start Pandora playing on my Roku TV using the Shuffle. Is there any way to change this name?

Also when I open the Pandora app on my tablet and click on Profile, it shows that the Recent Favorites is "JohnDoe9's... Station".

I have looked through the community support and the Pandora help pages and couldn't find anything related to this.

Thanks,

Dan

Moderator Edit: Edited title for clarity

[AdamPandora]

@Nstarr107 I've gone ahead and made the change for you: www.pandora.com/profile/nikki.starr7

That webname will now reflect on your QuickMix as well.

Hope this helps!

[KikiTiki]

Kiki-Tiki perhaps? If that doesn't work KikiTiki13 will do!

Thank you for your help @AdamPandora !

[AdamPandora]

@KikiTiki I've gone ahead and made the change for you: www.pandora.com/profile/kiki-tiki

That webname will now reflect on your QuickMix as well.

Hope this helps!

[acbailey969]

Have my old email on my Quickmix that I would like to change. Please help. Thanks in advance.

[AdamPandora]

@acbailey969 We can change the name that shows up in your Pandora Profile URL to something else.

This will in turn update the name showing on your Quickmix station.

Let me know what you would like me to change it to, but be sure to give me a few options, as it must be unique (e.g., "mike" will not work, but "mike5452" might).

I'll look forward to hearing back!

[SkinnyDip]

My quick mix name is an old email address.How can I change mine too?

[AdamPandora]

@SkinnyDip What did you want to change it to?

Let me know what you would like me to change it to, but be sure to give me a few options, as it must be unique (e.g., "mike" will not work, but "mike5452" might).

[SkinnyDip]

Skinny Dip will be fine

[AdamPandora]

@SkinnyDip 

 I've gone ahead and made the change for you: www.pandora.com/profile/SkinnyDip

That webname will now reflect on your QuickMix as well.

Hope this helps!

[SkinnyDip]

Nope. It didn't change. Still shows up as sscivally3 which is part of an old email adress that I no longer have. This was never a chosen user name or anything

[AdamPandora]

@SkinnyDip What is the make and model of the device you are using?

Can you please also send me a screenshot of what you're seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[JosephCloud]

@AdamPandora I also need this update. I've had a legal name change and my name is correct everywhere except on the QuickMix- which is the most public place it is shared! I appreciate the help. 🙏

[AdamPandora]

@JosephCloud We can change the name that shows up in your Pandora Profile URL to something else.

This will in turn update the name showing on your Quickmix station.

Let me know what you would like me to change it to, but be sure to give me a few options, as it must be unique (e.g., "mike" will not work, but "mike5452" might).

[CharlesArnold]

Would like mine updated as well.

ABrokenRadio if possible.
CharlesArnold as a backup maybe.

If neither of those i will have to think for a moment.

[AdamPandora]

@CharlesArnold  I've gone ahead and made the change for you: www.pandora.com/profile/ABrokenRadio

That webname will now reflect on your QuickMix as well.

Hope this helps!

[MelanieHicks1]

I need to change this

[AdamPandora]

@MelanieHicks1 We can change the name that shows up in your Pandora Profile URL to something else.

This will in turn update the name showing on your Quickmix station.

Let me know what you would like me to change it to, but be sure to give me a few options, as it must be unique (e.g., "mike" will not work, but "mike5452" might).

[catcatcat]

From what I see, I need to publicly post and have you open a support ticket?

Seems rather roundabout!

On my nest hub screen, when I play shuffle all stations, it says "OLD DEFAULT WEBNAME"'s Shuffle rather than the new webname on my profile.

Thanks.

[AdamPandora]

@catcatcat You don't actually have to post on the Community to reach out to our support team.

To clarify, to send them a message, you can submit a message through our help page here.

This being said, I'm happy to help with this on my end - what do you want your new webname to be?

Let me know.

(If you'd prefer not to post that publicly, you can reach out to our support team through the link I provided above).

[catcatcat]

Hi Adam!

What an awesomely fast response. Thanks!

When I hit support, I only saw a list of support categories and nothing
about direct contact.. Perhaps I missed that core nav link?
Please set my webname to the same as my profile name - thank you!