cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Lost music collection

deadiebears
Local Performer

When I upgraded to family from single premium I lost all my saved music

Labels (1)
0 Kudos
3 Replies

AdamPandora
Community Manager
Community Manager

@deadiebears Nice to see you around the Community. 👋🏽

Could you tell me a bit more about what is happening?

When you say you lost your saved music, are you referring to content you had downloaded for Offline Listening?

Let me know.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


0 Kudos

deadiebears
Local Performer

Had to reinstall Pandora,, lost all of my collection..

Where can I find it again ??

0 Kudos

AdamPandora
Community Manager
Community Manager

@deadiebears It looks like you've contacted us about this previously.

Can you please confirm with me what exactly is missing from your collection?

Does nothing show when you navigate to your collection?

If so, can you please try signing out, and then signing back in to confirm you are logged into the correct account?

Let me know.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
New music alert!: Picks of the Week (10.21.24)


0 Kudos