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Option to create a station is greyed out

AreYouTyler
Underground
102 Replies

galerieblu
Local Performer

Niko Lorraine station not available

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AdamPandora
Moderator
Moderator

Thanks for reporting this, @galerieblu.

I'll check in with our curation team so they can further investigate.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Sky7
Local Performer

Hello,

The artist, Vincent Wong, doesn’t have a radio station to play? Can’t start a station from his songs either. 

https://www.pandora.com/artist/vincent-wong/ARX36w7hfV5lckk

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AdamPandora
Moderator
Moderator

Thanks for reporting this, @Sky7.

I've escalated your report to our curation team for further review.

Adam | Community Moderator

Let's share music in the Music + Podcasts

Sky7
Local Performer
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AdamPandora
Moderator
Moderator

@Sky7 I've escalated your feedback to our curation team for further review.

Thanks for reporting!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Musicboiii123
Local Performer

I’d really like to be able to start a station from the artist Tevvez. It seems doesn’t seem to be available from the artist or any songs. Can you help?

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TannerPandora
Moderator
Moderator

Hi @Musicboiii123! Thanks for visiting community.

I've passed this along to our curation team and they'll take a look. 

Thanks for letting us know.


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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datchoia751
Underground
probably cause that depends on the app u are trying to listen yo it on
cause no lately some phone has apps that is not compatible with curtain
phones any more so now i see that u may have to pay for an app to listen to
that one songs ot songs
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AdamPandora
Moderator
Moderator

@datchoia751 This is not an issue caused by the device you are using.

Sometimes, the option to create a station is "greyed out" and has to be escalated to our curation team.

They can then help look into the issue on their end.

Hope this helps clarify.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Musicboiii123
Local Performer

Is there any kind of expected ETA for requests like those above? Or more specifically for mine :)?

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AdamPandora
Moderator
Moderator

@Musicboiii123 It looks like you can create a station for that artist now.

Here's a link to their station: Tevvez

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

AreYouTyler
Underground

I'm also following up with the four artists that I requested, which were Goudie, Emma Warren, Splendora, and Agnes Gooch.

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AdamPandora
Moderator
Moderator

@AreYouTyler It looks like you can create a station for this artist now:

I will check in again with our curation team about the other three artists.

Thanks for reporting!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Sentheian
Local Performer

It says brodnax isn't available to start this station or something like that...?

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AdamPandora
Moderator
Moderator

@Sentheian I see a few artists named Brodnax in our catalog - is this the one you are referring to?: https://www.pandora.com/artist/brodnax/ARbpvcxwm46bkw6

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Antwuane
Local Performer

I've been trying to listen to RNB HUGHES radio but keep getting...

"This artist isn't currently available to start station".

 

Ive listened to singles and album but can't get to station.

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AlyssaPandora
Moderator
Moderator

Hi there, @Antwuane. 👋

Thanks so much for posting about this.

Looks like there are two stations for RNB Hughes. Could you provide the link of the one you're having trouble with?

Let me know and I can share this information with the appropriate party on your behalf. Thanks for your help with this! 🎧

Alyssa | Community Moderator
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AdamPandora
Moderator
Moderator

@Antwuane I've gone ahead and escalated your feedback over to our curation team for further review.

Thanks for reporting! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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rkplblenny
Local Performer

If we're just sending artists over to the curation team that haven't been curated yet, add artist Intrepid Demise (https://www.pandora.com/artist/intrepid-demise/ARz4c2264jjkhkP) as well. Can't make a station from any of those songs or the artist. Thank you.

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