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Option to create a station is greyed out

Rothlin_89
Local Performer

I've tried following the steps you listed, but after I watched the ad to get the premium session to listen to one of my favorite bands, Solence, The option to start a station from their music is greyed out. Everytime I click it, it just says "We couldn't start a station, returning you to your last playlist." I am very frustrated by this because it won't even tell me why.Pandora Problem.png

I can only play the album or individual songs. Pandora won't let me add any of their music to my stations so I can get their music mixed into my usual rotation. It won't even let me thumb up the song. What is going on here?

 

Moderator Edit: Format, Edited title for clarity

Labels (1)
181 Replies

AlyssaPandora
Moderator
Moderator

Hey there, @Keepthefate. 👋

Thanks for letting us know. I've reported this over to the appropriate party so that they can look into this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

startanned
Local Performer

Artist:  imugi

Artist and all songs greyed out for creating a station. It's stopping me from renewing my subscription.

Banner message says:  

"This artist isn't currently available for station listening." etc.

Thanks for your help!

0 Kudos

AdamPandora
Moderator
Moderator

Thanks for reporting this, @startanned!

I have escalated your feedback to our curation team so they can take a closer look.

Hope we continue to see you around the Community! 😁 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

jacques_a
Local Performer

I'm unable to create a station for

stream city v2 by Jacques Applebaum

because it is greyed out

0 Kudos

AdamPandora
Moderator
Moderator

I have passed your feedback along to our curation team for further review, @jacques_a.

Thanks for reporting this! 

Adam | Community Moderator

Let's share music in the Playlist Swap

Y3AH
Local Performer

I'm getting a similar error message: "This song isn't currently available for station listening." when I try to make a station using ocean jams' song Nebulas.

0 Kudos

AdamPandora
Moderator
Moderator

Thanks for reporting this, @Y3AH.

I have escalated your feedback to our curation team so they can take a closer look. 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Jaylenf88
Local Performer

The artist named “Bris” I’m not able to create a station and same with the artist “young slo - be” their names pop up in search but same as person above I’m not able to create a station for them. 

0 Kudos

AdamPandora
Moderator
Moderator

Thanks for reporting this, @Jaylenf88.

Your feedback has been escalated to the team who manages our collection for further review.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Treye1
Local Performer

The artist name is Treye and I'm unable to start a station.  I get the "Technical Difficulties" error message.

0 Kudos

AdamPandora
Moderator
Moderator

@Treye1 To clarify, is this your Artist station you are unable to create a station for?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Brownmusichub
Local Performer

58EFDD7A-C0A0-4FEA-A5C4-DFEC487A651C.png

This is the tune that I’m trying to add to a station.

0 Kudos

AdamPandora
Moderator
Moderator

@Brownmusichub I have passed your feedback along to our curation team so they can take a closer look.

Thanks for reporting this!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

ikarent
Opening Act

Hi Adam (and everyone)!

I'm also having the same problem with Dane Amar and Luke Chiang.

I've seen the inability to make a station from a few other artists in the past as well, for your awareness, but I can't remember who they are right now.

Thank you so much for your help!

0 Kudos

AdamPandora
Moderator
Moderator

Thanks for reporting these, @ikarent!

I will let our curation team know so they can further investigate. 🔎 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

bluestar514
Local Performer

Hi, I'm unable to make a station for either the song "Farewell Wanderlust" or their artist The Amazing Devil. 

Thank you for looking into this.

0 Kudos

AdamPandora
Moderator
Moderator

Thanks for reporting this, @bluestar514.

I will escalate your feedback to our curation team so they can take a closer look.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

riddell999
Local Performer

Organized Grime - Am I High?

Organized Grime - Slower

Ishus - Rex McKreuger

0 Kudos

AdamPandora
Moderator
Moderator

@riddell999 I have passed your feedback along to our curation team so they can further investigate.

Thanks for reporting!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

ikarent
Opening Act

Hi Adam! I just wanted to thank you-- I am amazed at how fast this was resolved! I've since been able to make stations for both of the artists I reported. Thank you!!