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Option to create a station is greyed out

Rothlin_89
Local Performer

I've tried following the steps you listed, but after I watched the ad to get the premium session to listen to one of my favorite bands, Solence, The option to start a station from their music is greyed out. Everytime I click it, it just says "We couldn't start a station, returning you to your last playlist." I am very frustrated by this because it won't even tell me why.Pandora Problem.png

I can only play the album or individual songs. Pandora won't let me add any of their music to my stations so I can get their music mixed into my usual rotation. It won't even let me thumb up the song. What is going on here?

 

Moderator Edit: Format, Edited title for clarity

Labels (1)
181 Replies

AdamPandora
Moderator
Moderator

Always happy to help, @ikarent.

Hope we continue to see you around the Community! :pandora:

Adam | Community Moderator

Let's share music in the Playlist Swap

AkiDem
Local Performer

"This artist isn't currently available for station listening"

Artist: Akinyele Staples

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AdamPandora
Moderator
Moderator

@AkiDem Thanks for reporting this. 🤝

I'll make sure to pass your feedback along to our curation team so they can take a closer look.

Hope we continue to see you around the Community!

Adam | Community Moderator

Let's share music in the Playlist Swap

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ericchri
Local Performer

A couple newer k-pop artists I can't create stations for:

AleXa (and since there are unsurprisingly a number of artists with that name, it's the one with songs Bomb, Do or Die, Villain, Revolution, Never Let You Go, etc...)

Woo!Ah!

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AdamPandora
Moderator
Moderator

I have passed your feedback along to our curation team, @ericchri.

Thanks for reporting this! 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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ikarent
Opening Act

Hi Adam,

I don't have the option to make stations for Hamzaa and Jordan Ward. (Specifically, I want to make a station for Hamzaa's Phases album, and an artist station for Jordan Ward). I also can't make a station from Justin Bieber's Changes album. Do you think you could let the curation team know?

Thanks!

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AdamPandora
Moderator
Moderator

@ikarent Unfortunately, there isn't currently a way to create stations based off of a specific album.

If you'd like to see that functionality, I recommend creating a feature request for your suggestion here.

I'm sure that is something many other users would be interested in seeing.

This being said, I have forwarded your feedback regarding not being able to create stations for the following artists to our curation team:

Thanks for reporting this!

Adam | Community Moderator

Let's share music in the Playlist Swap

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DHarder
Local Performer

I am having trouble like this to. I recently searched for a song, watched a short video then played the song but i can not add a station from the song.

 

David

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AdamPandora
Moderator
Moderator

@DHarder What is the name of the song and artist you are unable to create a station for?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Laughinit
Local Performer

I have the same problem with the Artist "LifeSize"

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BallouBear
Local Performer

Hey @AdamPandora I am receiving the same error message "This song isn't currently available for station listening" for the song Ultimate Ocean by Geliks

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NotSean
Local Performer

The following have "Start Station" black / normal, but both "Start station from artist" and "start station from song" are grayed out

Soft Speak by Siarate
Evening by Twelwe
Stereo by Ella Faye

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n2204f
Local Performer

Hi @AdamPandora , I am having the same issue with artist "Inserted Memories". I really liked the song "The Visitor", but when I click the radio button, the "Start Station from Song" option is grayed out. Thanks.

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AdamPandora
Moderator
Moderator

@BallouBear You should be able to create a station for that track.

Can you please try following this link and clicking on the Start Station icon?

Screen Shot 2021-02-16 at 5.35.22 AM.png

If that error message continues to pop up, can you please do me a favor and send me a screenshot of it?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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AdamPandora
Moderator
Moderator

@Laughinit I was unable to reproduce this on my end.

You should be able to click on the Start Station icon to create a station for the artist LifeSize:

Screen Shot 2021-02-16 at 5.42.22 AM.png

Can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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AdamPandora
Moderator
Moderator

@NotSean Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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BallouBear
Local Performer

Hey @AdamPandora 

Thank you for following up. I tried that again and I still get the same error message.

Here is a screenshot:

BallouBear_0-1613512656291.png

 

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NotSean
Local Performer

Sure!

1.png2.png3.png

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AdamPandora
Moderator
Moderator

Thanks for following up, @NotSean.

I have escalated your feedback over to our curation team for further review.

Thanks for reporting this!

Adam | Community Moderator

Let's share music in the Playlist Swap

AdamPandora
Moderator
Moderator

Thanks for following up, @BallouBear.

I have escalated your feedback over to our curation team for further review.

Thanks for reporting this!

Adam | Community Moderator

Let's share music in the Playlist Swap

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