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Why do random things pop up in my collection? Do you all have a security issue?
It sounds like someone else may have been accessing your account. This can happen if you remain signed into your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen.
If you would like to log out of all devices due to an unauthorized user on your account, you can now do this from a computer.
To reset your password & remove devices:
To only remove devices:
If you don't have access to a computer or require further assistance, let us know!
It sounds like someone else may have been accessing your account. This can happen if you remain signed into your Pandora account on a public computer or someone else's device, or if your device was sold, lost or stolen.
If you would like to log out of all devices due to an unauthorized user on your account, you can now do this from a computer.
To reset your password & remove devices:
To only remove devices:
If you don't have access to a computer or require further assistance, let us know!
I have had pandora since it first started. Someone got into my account and deleted all my stations that i had for years and added their own stations. They added their own stations and I deleted them. I now have an account with no stations or thumb history which I worked on for years. Can you please help me restore my many stations that i originally had?
@Karaze49 I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
@AdamPandora Thank you for your quick response. I have not received an email from the support team yet to respond to.
@Karaze49 I'll check back in with our team and will have them send you another email - thanks for your patience in the meantime!
Thank you @AdamPandora . The issue has been fixed and all of my stations have been restored. I noticed that I have "zero thumbs". Is that something that will update as well?