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Random Songs/Stations Added to My Collection

Stormer2000
Local Performer

Hello I am facing the same issue. As of today there are random songs that added that we’re not my doing. Help!

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4 Replies

AdamPandora
Moderator
Moderator

@Stormer2000 I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

If you haven't already, I would also recommend changing your password.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Kidrebel
Local Performer

It's not another person on his account. I changed my password and cleared devices on my account and it still happens. It's a glitch that needs to be fixed.

They reset my password cuz of this comment lol😂😂😆😆 

mod edit: format

Bboone26
Underground

Hi there,

Could use some help or suggestions for how to stop songs from adding themselves to my collection. This has happened multiple times and I didn’t do it, but I believe it’s just a glitch in the system. It’s the same 5 songs from an album by an artist who’s first name starts with Simon. 

thanks,

bakari 

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AlyssaPandora
Moderator
Moderator

Hey, @Bboone26. 👋

In most cases, if you see random music being added, this could be an indication that there may be someone using your account without your permission. It can happen if you stay signed in on another device. This issue sounds different as you're seeing the exact same artist / album appear each time. 

  • Are you able to send over a screenshot of what you're seeing?
  • Could you provide the exact name of the artist?
  • Is the entire album being added to your collection? Or, just those 5 songs?

Let me know, and I can report this. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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