Has anyone else been noticing tahts there are random songs by random artists added to their collection? I went through and started deleting them but today there were more. This isn't anything I would listen to or something that I added by mistake. It's like Pandora is just adding songs. If so how to I stop this?
mod edit: changing title for clarity
I have playlists and Stations that I am forced to remove from my collection every time I log in on any of my devices. I've removed them while exited out of other devices and removed them from both devices at the same time, but without fail every time I launch Pandora they are back. Is there a way I could just block the user that the playlists belong to?
I believe I have an unauthorized user on my account because I have noticed random songs and albums added to my collection as well as random songs being thumbsed up. Can you help me to logout of all devices?
@Brendar I believe this issue may be stemming from when you are logging into your account on a computer.
It sounds like you may need to check the bookmark that you use to access Pandora.
It should only be: https://www.pandora.com
If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top), then erase that. That is most likely the problem.
Let me know if this helps.
I’ve noticed dozens of songs many from the same album that keep getting added into my collection. I manually deleted them yesterday and it showing up again today. I’ve also changed my password. I don’t suspect anyone else is using my account as it would be very strange for all these songs to keep showing up within hours of deleting them. Anyone else having the same issue?
@Brendar It's also possible an unauthorized user is accessing your account.
To help secure your account, I've gone ahead and removed all the devices associated with it. This will automatically sign each of you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect.
This process may not be instantaneous. However, you should be logged out soon.
I also recommend resetting your password if you haven't already done so.
If you need to change your password, click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.
Let me know if this helps.
I have had TERRIBLE music added to my collection and it is getting annoying and out of hand. It's all Indian music or Rap and they keep adding every day, what is goign on - we are thinking of cancelling, its distrubing.
@jessiecollins It sounds like you may have an unauthorized user on your account.
I am going to have someone from our support team contact you privately via email to help look into this further.
Please keep an eye out for their message.
Hello, random songs are being added to my collection. They are usually in groups of 4-5 songs by the same artist. I do not have any additional authorized users that I'm aware of. I sometimes play pandora through my 2 alexa devices but have no ideas where these songs are coming from.