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Random Songs/Stations Added to My Collection

Stormer2000
Local Performer

Hello I am facing the same issue. As of today there are random songs that added that we’re not my doing. Help!

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27 Replies

AdamPandora
Moderator
Moderator

@Karielee003 I'm happy to help secure your account.

I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

If you haven't already, I would also recommend changing your password.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

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daveesch
Underground

I am having the same issue, I do not want all these songs on my list, and I did not put them there.

daveesch_0-1625594403080.png

 

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AdamPandora
Moderator
Moderator

@daveesch It looks like you may have an unauthorized user accessing your account.

To resolve this, I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

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daveesch
Underground

Okay, thank you

daveesch
Underground

@AdamPandora  Is there a way to delete the songs off of the recently played list? 

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AdamPandora
Moderator
Moderator

@daveesch Unfortunately, there isn't a way to clear the tracks showing in your recently played list.

Feel free to upvote this existing feature request with a ❤️ if you'd like to see this option added to the service: Clear Recently Played / Search History

In the meantime, as you continue to listen to new stations and music, those tracks currently showing in your recently played list will eventually get pushed out down the list and out of your view.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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tylerkimble
Local Performer

So I had 4 total random songs added into my account from Artists Gibbs and another one called Glenn but both artists don't exist on Pandora and because of that, I can't remove from my library.

 

pandora.png

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AdamPandora
Moderator
Moderator

@tylerkimble It sounds like you may have an unauthorized user who was accessing your account.

I went ahead and removed those songs from your collection on my end.

I've also gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well in order to fully secure your account.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Let me know if you continue to run into issues with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos