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Recovering Deleted Stations or Playlists

Kevinrli
Underground

Hey support! I accidentally deleted my love songs playlist. Can someone restore it for me? 

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1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

Pandora Update 06/26/22:

Deleted stations:

Please note, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

+++++++++++++++++++++++++

Deleted playlists:

If you accidentally deleted one of your customized playlists, there isn't currently a way to restore it on your end.

Playlists can only be restored by Pandora Support at this time.

If you need help restoring a playlist, you can reply to this thread with the name of that playlist, and one of our Community Moderators can help add that content back to your collection.

Thanks everyone!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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17 Replies

Xdwight121
Local Performer

How do I get a playlist I accidentally deleted back?

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AlyssaPandora
Moderator
Moderator

Hi there, @Xdwight121. 👋

Looks like you were able to initiate a complimentary session of Premium recently. Yes, we can recover stations and playlists. 

What is the name of the station / playlist you'd like to restore to your account?

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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AdamPandora
Moderator
Moderator

@Kevinrli I'm showing both Love Songs Radio, and your Love Songs Radio Thumbs Up playlist is still in your collection:

Screen Shot 2022-06-25 at 4.40.02 AM.pngScreen Shot 2022-06-25 at 4.40.31 AM.png

If you aren't seeing these on your end, I recommend signing out, and signing back in of the website/app.

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Kevinrli
Underground

Good morning support. Yeah no.... I had a manually created playlist called love songs or maybe Allison's love songs. Allison who is a member of my family sharing group can still see it but I can't and I'm the one who created it and then shared it with her. Please advise.... 

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AdamPandora
Moderator
Moderator

Thanks for clarifying the name of the playlist with me, @Kevinrli.

Allison's Love Songs has now been added back to your collection.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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AdamPandora
Moderator
Moderator

Pandora Update 06/26/22:

Deleted stations:

Please note, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

+++++++++++++++++++++++++

Deleted playlists:

If you accidentally deleted one of your customized playlists, there isn't currently a way to restore it on your end.

Playlists can only be restored by Pandora Support at this time.

If you need help restoring a playlist, you can reply to this thread with the name of that playlist, and one of our Community Moderators can help add that content back to your collection.

Thanks everyone!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Kevinrli
Underground

That's it. You guys rock! Thank you

Will20722
Underground

I've got at least two stations that have just disappeared (Zori Radio & Paul Radio). Is there any way Pandora can restore them? I'm on a desktop, and our Sonos system accesses the Pandora account. The stations disappeared on both the Pandora web interface & on Sonos. This is the second time Zori radio has disappeared.

 

Thanks for your help! 

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aemountainhome
Local Performer

I have Premium.

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AlyssaPandora
Moderator
Moderator

Hey there, @aemountainhome. 👋

I've gone ahead and restored your My Thumbs Up Playlist for you. You may need to refresh your web browser or restart the Pandora app to notice the change. 

Hope this helps! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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AlyssaPandora
Moderator
Moderator

Hey there, @Will20722. 👋

Sorry for any trouble this has caused.

I've gone ahead and restored these stations for you. 

Hope this helps! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

Will20722
Underground

Hi @AlyssaPandora,

 The stations haven't repopulated - I logged out, and logged in again, still no Zori Radio, no Paul Radio. Can you try something different to restore them?

 

Thanks,

Will

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Kettlebell
Local Performer

Alyssa how do I get back an accidentally deleted station?

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AdamPandora
Moderator
Moderator

@Will20722 I've gone ahead and restored the following stations:

  • Zori Radio (I saw 2 stations with this name and restored both)
  • Paul Radio

They should now show in your collection again.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

AdamPandora
Moderator
Moderator

@Kettlebell You can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

If you run into any issues, please let me know the name of the station you need help restoring.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Will20722
Underground

Thank you!

AdamPandora
Moderator
Moderator

Always happy to help, @Will20722. 😎

Adam | Community Moderator

Let's share music in the Music + Podcasts

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