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Recovering Deleted Stations or Playlists

montybar
Local Performer

Please help me recover my station, renamed Chicken Scratch Radio today, was Cake Strokes Radio, was Cake Radio.  It had Cake and several other seed bands.

I've been having trouble with Google Home Mini messing up my Pandora stations, creating new stations when I ask it to play stations, and not being able to play stations.  Hence the name changes...

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1 Solution

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AdamPandora
Community Manager
Community Manager

Pandora Update 04/29/24:

Deleted stations:

Please note, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

+++++++++++++++++++++++++

Deleted playlists:

If you accidentally deleted one of your customized playlists, there isn't currently a way to restore it on your end.

Playlists can only be restored by Pandora Support at this time.

If you need help restoring a playlist, you can reply to this thread with the name of that playlist, and one of our Community Moderators can help add that content back to your collection.

Thanks everyone!

View solution in original post

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11 Replies

AdamPandora
Community Manager
Community Manager

@montybar That station has now been added back to your collection.

Hope this helps!

 

AdamPandora
Community Manager
Community Manager

Pandora Update 04/29/24:

Deleted stations:

Please note, you can always recreate deleted stations by creating a new station from the same artist or song (that was deleted).

For instance, if the artist seed for your station is Tony Bennett, try creating a new Tony Bennett Radio station, and your original station should reappear along with your thumb feedback.

Here's an article with instructions on how to create a new station. 

+++++++++++++++++++++++++

Deleted playlists:

If you accidentally deleted one of your customized playlists, there isn't currently a way to restore it on your end.

Playlists can only be restored by Pandora Support at this time.

If you need help restoring a playlist, you can reply to this thread with the name of that playlist, and one of our Community Moderators can help add that content back to your collection.

Thanks everyone!

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Scyrius
Underground

Hello. I have lost a station in my account called "Upbeat Pop Rock" and it's so old I honestly don't remember how to recreate it. Can this be recovered in anyway?

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AdamPandora
Community Manager
Community Manager

@Scyrius That station has now been added back to your collection.

Hope this helps!

Ct627
Local Performer

Hello. I accidentally deleted a playlist called Chris Stapleton Radio. Can you please recover it?

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AdamPandora
Community Manager
Community Manager

@Ct627 That station has now been added back to your collection.

Hope this helps!

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mb2099
Local Performer

Hi Adam, please help restore my favorite station “Buddha Bar”!  It looks like I deleted it by mistake, and I don’t remember what it was seeded from - I had it for years.  Thank you so very much!  Mia

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AdamPandora
Community Manager
Community Manager

@mb2099 I do see you have an open case with our support team regarding this issue.

From what I can see, they were able to help restore your station for you.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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politenik
Local Performer

Same thing happened to me.
I had several playlists from before (a blues list alone that was 10 years of curation)
Went to Premium Fam, lost all play lists, recreated, lost premium (card issue), signed back up for premium and all my playlists are gone again.
Can Pandora please stop doing this?  What's the point of us making a playlist if you will just randomly delete them from the account?

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AdamPandora
Community Manager
Community Manager

@politenik Is it possible you have multiple accounts registered with Pandora?

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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politenik
Local Performer
No, it's not possible
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