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Recovering Deleted Stations or Playlists

LittleLadynRed
Local Performer

Paying member, Took so long to make my playlists. Upgraded windows 10 and lost my playlists. Please help!

 

Moderator Edit: Edited title for clarity

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1,187 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @LittleLadynRed👋

I moved your post over to the My Collection board to keep the community organized.

Someone from our User Support team will be in touch via email to help with restoring your stations on your personal Pandora account.

Thanks for your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

AlyssaPandora
Moderator
Moderator

Hey, @kyanalin05👋

I moved your post over to this thread to make sure the community is tidy.

Our User Support team would be happy to help recover the playlist you accidentally deleted. I've gone ahead and created a support case for you.

Someone will reach out over email to help with your account and playlist.

Appreciate your patience at this time! 🎹

Alyssa | Community Moderator

Let's talk music in Community Chat

araxti
Local Performer

Hello, I just had the same issue with a very old station I have created.  Could you please recover it? It is  " araxti station"

Tons of thanks!!

 

Areti

AdamPandora
Moderator
Moderator

@araxti You should be able to recreate that deleted station by creating a new station for The Araxti Radio.

This will bring back your original station (including any thumb feedback/variety you added to it).

Let me know if this helps. 

Adam | Community Moderator

Let's share music in the Playlist Swap

araxti
Local Performer

Hello again,  tonight I was able to create a new station which I named The Araxti Radio. However, it has not been possible to retrieve the variety the old one had. i will keep adding songs and artists  but is there any  faster procedure to bring back the old station?

 Thanks for helping out !

 

 Areti

AdamPandora
Moderator
Moderator

@araxti I reached out to our support team and they were able to restore your original "The Araxti Radio" station. 

Hope this helps! 

Adam | Community Moderator

Let's share music in the Playlist Swap

Shumpalumpagus
Local Performer

I just deleted a playlist I had spent some time putting together for working out, called "Exercise" - how do I get it back?

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi, @Shumpalumpagus. 👋

Sorry to hear about your deleted playlist.

I moved your post over to this thread to keep the community space organized.

A specialist from our User Support team will be in touch via email soon to help recover it. 

Thanks for your patience! 🎵

Alyssa | Community Moderator

Let's talk music in Community Chat

spencermaughan
Local Performer

My station was accidentally deleted and I would LOVE to get it back. The station was called Spencers Radio (or Spencer's Radio).  THANK YOU!

0 Kudos

AdamPandora
Moderator
Moderator

@spencermaughan Nice to see you around.

Our support team recovered both of your deleted Spencer's Radio and  Spencer Radio stations as they weren't sure which one was the correct one.

Feel free to delete the duplicate.

Enjoy the music! 🎶 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

spencermaughan
Local Performer

THANK YOU!!!! You rock!!!

AdamPandora
Moderator
Moderator

@spencermaughan Always happy to help! 😎

Adam | Community Moderator

Let's share music in the Playlist Swap

Shumpalumpagus
Local Performer

It's been over a week and I've not heard anything about this.  I built that list over a long period of time (more than a year), so I'd really to recover it!  

Please help!!

AdamPandora
Moderator
Moderator

@Shumpalumpagus I reached back out to our support team to check the status on this, and they mentioned they were able to restore that Exercise playlist for you.

Let me know if that playlist still isn't showing on your account. 

Adam | Community Moderator

Let's share music in the Playlist Swap

SYoung
Underground

I need help restoring a an accidentally deleted station. 

0 Kudos

AdamPandora
Moderator
Moderator

@SYoung What is the name of the station that was accidentally deleted from your account?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

SYoung
Underground

P.M. Jam

0 Kudos

ocvist
Underground

Several days ago my station disappeared (Krystian). About 2 days ago I created it again, used it for a day, now it's gone again. Both times I launched Pandora on Android and got messages that station no longer exists. I have Pandora Plus plan.

0 Kudos

AdamPandora
Moderator
Moderator

@SYoung @ocvist Our support team was able to restore each of your stations to your collection.

Can you please verify on your end that the stations have returned? 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

ocvist
Underground

Thank you. The station is back.

Why is it disappearing? If I can't rely on the stations to be there when I expect them to be there I have no reason to use the service. I use Pandora with cached station at the gym where reception is bad and I also don't want to use data during a workout. Station disappearing effectively wipes the cached station and effectively renders the service useless.

 

I'm a developer, you can get as technical in your explanation as you want.