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I have Premium and My Thumbs Up playlist has disappeared. Please restore my playlist. Thank you.
Hi there, @Lethco31b. 👋
We can restore your content after it has been deleted. If you delete a station, you can recover it by using the original artist / song seed. However, playlists can only be restored by Pandora Support at this time.
Let me know, and I can take a look for you. 🎧
I am having the same issue. I have tried to logout and login and and I even searched for it which usually works. Can someone please help me with this? My username is travis7195
Hi there, @Figgity. 👋
Sorry about that! Looks like someone from our User Support team restored your playlist earlier today. If you don't see their message, I would recommend checking your junk / spam folder to make sure it didn't end up there. 📬
Hey, @Speedofacobra. 👋
Sorry to hear this happened. I've gone ahead and restored your My Thumbs Up playlist. You may need to restart the Pandora app / refresh your web browser to notice the change. In the meantime, you do have the ability to recover deleted stations by recreating it with the same exact artist or song seed used for your original station. Unfortunately, playlists can only be restored by the moderators or our User Support team at this time.
Let me know if there's anything else I can help out with. 🎧
I am experiencing the same issue: one day I had a "thumbs up" playlist with over 1260 songs, now I don't. This is frustrating and upsetting because I'm not in control of my own playlist and preferences. What's the deal?
Hi, @js20000. 👋
I've restored your My Thumbs Up playlist from my end. At this time, playlists can only be recovered by the moderators or our User Support team via email. You can recover deleted stations by recreating the station using the same exact artist / song seed. All of your thumb feedback will reappear as well.
You may need to refresh the Pandora website or restart your web browser in order to notice the change.
Hope this helps. 🎧