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Restoring My Thumbs Up Playlist

erinnorthern
Local Performer

I have Premium and My Thumbs Up playlist has disappeared. Please restore my playlist. Thank you. 

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8 Replies

travis7195
Local Performer

I am having the same issue. I have tried to logout and login and and I even searched for it which usually works. Can someone please help me with this? My username is travis7195

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AdamPandora
Moderator
Moderator

@travis7195 I've gone ahead and restored your My Thumbs Up playlist for you. It should now show in your collection again.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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AdamPandora
Moderator
Moderator

@erinnorthern My Thumbs Up playlist has now been added back to your collection.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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travis7195
Local Performer

Thank you so much for your help Adam!

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AdamPandora
Moderator
Moderator

@travis7195 Always happy to help. 😎

Adam | Community Moderator

Let's share music in the Playlist Swap

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Speedofacobra
Casual Fan

I have been unable to find my "thumbs up" playlist lately.  This seems to be a popular issue - is there a self-help resolution available?  Thanks!

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Figgity
Casual Fan

I am having an issue where it completely disappeared and no one from support has gotten to me 😞

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AlyssaPandora
Moderator
Moderator

Hi there, @Figgity. 👋

Sorry about that! Looks like someone from our User Support team restored your playlist earlier today. If you don't see their message, I would recommend checking your junk / spam folder to make sure it didn't end up there. 📬

++

Hey, @Speedofacobra. 👋

Sorry to hear this happened. I've gone ahead and restored your My Thumbs Up playlist. You may need to restart the Pandora app / refresh your web browser to notice the change. In the meantime, you do have the ability to recover deleted stations by recreating it with the same exact artist or song seed used for your original station. Unfortunately, playlists can only be restored by the moderators or our User Support team at this time.

Let me know if there's anything else I can help out with. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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