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Restoring My Thumbs Up Playlist

erinnorthern
Local Performer

I have Premium and My Thumbs Up playlist has disappeared. Please restore my playlist. Thank you. 

Labels (1)
89 Replies

AlyssaPandora
Moderator
Moderator

Hey, @Mms2019. 👋

Sorry to hear that happened. I've gone ahead and restored your My Thumbs Up playlist for you.

Hope this helps! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

0 Kudos

Treefreak2014
Local Performer

Hi I have been trying to find my thumbs up playlist and I can not find it anywhere is there a way this can be restored ?

0 Kudos

AdamPandora
Moderator
Moderator

@Treefreak2014 Yes, I'm happy to help with this.

I've gone ahead and recovered My Thumbs Up playlist for you - it should now show in your collection again.

Thanks for listening! 🎶

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Mwebster117
Local Performer

My thumps up playlist disappeared and I can’t ever find it. Is there anyway to get it back on my collection

0 Kudos

AdamPandora
Moderator
Moderator

I can help with this, @Mwebster117.

My Thumbs Up playlist has now been added back to your collection.

Please note that you may need to refresh the website/force close and re-launch the app if it doesn't appear right away.

Enjoy the music! 🎶

Adam | Community Moderator

Let's share music in the Playlist Swap

Mwebster117
Local Performer

Thank you so much for your help 🙏🏽

AdamPandora
Moderator
Moderator

No problem at all, @Mwebster117. 😎 

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

markob83
Local Performer

@AdamPandora Can you please restore my thumbs up playlist? It has disappeared from the mobile app and desktop app. Thanks!

0 Kudos

AdamPandora
Moderator
Moderator

@markob83 Of course!

My Thumbs Up playlist has been restored - you should now see it in your collection again.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

markob83
Local Performer

Thank you!

AdamPandora
Moderator
Moderator

Always happy to help, @markob83. 😁

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Stalven
Local Performer

My thumbs up collection has also vanished, please restore it! 😭

0 Kudos

AdamPandora
Moderator
Moderator

@Stalven I believe your My Thumbs Up playlist may be created on a different account.

The Pandora account connected to your Community profile has never been upgraded to Pandora Premium, and I don't see any history of a My Thumbs Up playlist being created.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Scbrake
Local Performer

I have premium and my thumbs up playlist has disappeared. Please restore.

thank you!!

0 Kudos

AdamPandora
Moderator
Moderator

@Scbrake Sure thing - I've gone ahead and restored My Thumbs Up playlist for you.

It should now show in your collection again.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

Fire_1967
Local Performer

My thumbs up playlist dont appear in my playlist anymore.

0 Kudos

AdamPandora
Moderator
Moderator

@Fire_1967 My Thumbs Up playlist has now been added back to your collection.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

delle928
Local Performer

Thank you, Adam! 😊

0 Kudos

shazaam919
Local Performer

Can someone please restore my thumbs up playlist

0 Kudos

gcravener
Local Performer

Would you please restore my Thumbs Up playlist?

0 Kudos