Restoring My Thumbs Up Playlist

[mordruag]

I dont have a My Thumbs up playlist in my collection, not sure if I ever have had one. Can mine be "restored" too?

[AdamPandora]

@Cameron77 My Thumbs Up playlist has now been restored to your collection.

Hope this helps!

[AdamPandora]

@alyoob I moved your post over to this existing thread: Content disappears when Premium Access ends

To clarify, it looks like your account is set up with the free service. Customized playlists (including your My Thumbs Up playlist) are only an option when upgrading to Pandora Premium.

I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad.

This is what was allowing you to listen to your My Thumbs Up playlist.

When these free sessions of Pandora Premium end, your account reverts back to your regular service, and you no longer have access to playlists.

For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread.

Hope this helps! 

[boydcarter]

i had 3000+ thumbs now i have a truncated old thumbs list thats capped at ~500 and a new generated thumbs station

can i have my old 3000+ thumbs list/station restored?

[AdamPandora]

@boydcarter My Thumbs Up playlist has now been added back to your collection.

Enjoy the music!

[Cobra]

My thumbs up playlist needs to be restored as well, cobyenholm thank you 

[AdamPandora]

@Cobra I've added that playlist back to your collection for you.

Hope this helps!

[Ludius]

Am I able to get all my thumbs up playlists restored too please for all my current stations in my collection?

[AdamPandora]

@Ludius I've gone ahead and restored your playlists for you.

Enjoy the music!

[Ludius]

Much appreciated thank you!

[0524a]

I am also missing my thumbs up playlist, can this be restored?

[AdamPandora]

Sure thing, @0524a.

My Thumbs Up Playlist has now been restored ot your collection.

Enjoy the music!

[laydeebuggzaj]

My Thumbs Up playlist is also missing. I’m not sure when it disappeared though. I’d love it to be restored as well.

[AdamPandora]

@laydeebuggzaj I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[surfingonmars]

oh em gee..... is it seriously possible to get my thumbs up playlist restored? i deleted it maybe a few months ago and had no idea it would regenerate. i would love to have it back.

[AdamPandora]

@surfingonmars Happy to help with this.

Your My Thumbs Up playlist has now been restored to your collection.

Thanks for listening!

[SonjaBlayde]

My Thumbs Up playlist suddenly disappeared. Can I have mine restored?

[SonjaBlayde]

Nvm, I fixed it.

[AdamPandora]

@SonjaBlayde I'm showing your My Thumbs Up playlist is still in your collection.

Can you please send me a screenshot of what you are seeing on your end when you sort your collection by Playlists?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[SonjaBlayde]

I managed to solve the issue.

[surfingonmars]

Argh! I did it again.... I accidentally deleted my playlist. Any chance you can restore it again? So sorry....ugh. Please and thank you!