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Restoring My Thumbs Up Playlist

Vacster
Local Performer

I accidentally deleted my thumb list playlist, how do I get it back?

 

Moderator Edit: Edited title for clarity

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141 Replies

TannerPandora
Moderator
Moderator

Hi @gabetheamazing! Thanks for posting to community.

I moved your message over to an existing thread 'Restoring My Thumbs Up Playlist' to help keep things organized. 

I've gone ahead and restored your 'My Thumbs Up' playlist for you. You should now see it in your playlist, if not, you may need to refresh the app or your web browser to see a change. 

Let me know if you continue to have trouble. 

Tanner | Community Moderator

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TannerPandora
Moderator
Moderator

Hi @Ksteele21! Thanks for posting to community.

I checked the Pandora account associated with your community profile and I'm able to see your 'My Thumbs Up' playlist in your collection.

Are you still having trouble finding it? If so, can you let me know which device you are using?

Thanks!

Tanner | Community Moderator

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mbjerry
Local Performer

Please restore my thumbs up playlist!

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AdamPandora
Moderator
Moderator

@mbjerry To clarify, the My Thumbs Up playlist is only available when upgraded to Pandora Premium.

I took a look at the Pandora account connected to your Community profile, and that account shows no history of being upgraded.

To clarify, is your Pandora Premium account registered under a different email address?

If so, I will need to escalate this over to our support team so they can further assist.

Let me know.

Adam | Community Moderator

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TexasJerry
Underground

I accidentally deleted my thumbs up playlist. Can you restore it?

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AdamPandora
Moderator
Moderator

@TexasJerry No problem - I went ahead and restored your My Thumbs Up playlist back to your collection.

Hope this helps! 🎧

Adam | Community Moderator

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TexasJerry
Underground

Thank you!

AdamPandora
Moderator
Moderator

@TexasJerry Always happy to help! Enjoy the music. 🎶

Adam | Community Moderator

Let's share music in the Playlist Swap

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jitterycreep
Local Performer

Hello (: I'm in the same boat as everyone else, I just need the playlist of all of my thumbs restored. I have premium, accidentally deleted the station not knowing exactly what I was doing, and I'm going on a road trip tomorrow and neeeeed my thumbs station 😭

Thank you!

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TannerPandora
Moderator
Moderator

Hey @jitterycreep!

I've recovered your 'My Thumbs Up Playlist'. You should see it in your station list now. If you don't, you may need to sign out and then back in again. 

Let me know if you continue to have trouble. Thanks!

Tanner | Community Moderator

Let's share music in the Playlist Swap

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Someguy007
Local Performer

Help. My Thums Up playlist says 'Sorry, this playlist is no longer available.' I have Pandora Premium.

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Someguy007
Local Performer

I have my station back up! Thank You Pandora Support!

AdamPandora
Moderator
Moderator

@Someguy007 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

Adam | Community Moderator

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Sparkskitsune
Local Performer

I have made the same mistake, can you help please.

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AdamPandora
Moderator
Moderator

Happy to help with this, @Sparkskitsune.

Your My Thumbs Up playlist has now been added back to your collection.

Enjoy the music! 🎶

Adam | Community Moderator

Let's share music in the Playlist Swap

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Sparkskitsune
Local Performer

Thank you very much.

AdamPandora
Moderator
Moderator

Always happy to help, @Sparkskitsune. 😁 

Adam | Community Moderator

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mrrrz
Underground

I've had Pandora Premium for a few years now mainly for the ability to listen offline. When the My Thumbs Up playlist feature was added, that became my main reason to open the app. Since the latest update, My Thumbs Up playlist has vanished and I've tried signing out and back in, creating a new playlist named My Thumbs Up and signing out and back in again (still empty 😭). Also tried uninstall/reinstall as well as clearing cache/clearing app data entirely. My station specific Thumb Up playlists are still there, just missing my main playlist. Please help!

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AdamPandora
Moderator
Moderator

@mrrrz I was able to restore your My Thumbs Up playlist for you.

It should now show in your collection again.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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mrrrz
Underground

THANK YOU!🎉