My thumbprint radio says that it is playing "Music inspired by your 160 thumbs from across all your stations." This number goes up every time I thumb a song while listening to Thumbprint Radio. However, when I go into my Thumbprint Radio info, it shows that I have thumbed over 400 songs, and when I look at my profile, I have thousands thumbed. Why isn't this adding up?
Moderator Edit: Edited title for clarity
@MaliaMaui Nice to see you around the Community.
To explain, the 1,140 Thumbs Up number you are seeing at the top of the screen is the total number of Thumbs Up ratings your friend has given across all of their stations.
The Thumbs Up/Down ratings you are seeing below that number only indicate the tracks that have been thumbed on the actual Thumbprint Radio station itself.
Thumbing a track up or down on Thumbprint Radio won't affect its thumb rating elsewhere. Just like your other stations, if you thumb it up, you'll hear more tracks like that, and if you thumb it down, it won't play again on Thumbprint Radio, but will remain thumbed up on the original station.
Hope this helps explain. 🤝
I'm trying to find out why my thumprint station is indicating it's inspired by 581 thumbs from across all my stations, yet my profile and thumbs up playlist don't show anywhere near that number of thumbs. Where can I see/modify/edit the ~400 extra thumbs that Thumbprint radio is using vs what's in my profile?
Restoring My Thumbs Up Playlist
Can mine be restored as well?
Moderator Edit: Merged comments
@thatsboot I moved your post over to this existing thread: Thumbprint Radio Reporting Wrong Thumb Number
Your Thumbprint Radio is inspired by both your total number of Thumbs up, as well as your total number of Thumbs down given on your stations.
That is why the number showing on Thumbprint Radio is larger.
This being said, it looks like you just recently created this account, and are asking for assistance with your My Thumbs Up playlist.
I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!