Thumbs count is inaccurate in Profile

[Ethanlay]

 so is their a cap on how many songs you can thumbs up?  I'm not a monthly subscriber. So I don't know if that has anything to with my issue, but I have 116 Thumbed up songs and I've been trying to add more but the app won't accept any more.

Their isn't an error message when I try to add more it's just simply not added my new thumbed up song to my list.

[AdamPandora · Accepted solution]

@Ethanlay We recently made a change to limit the number of thumbs displayed in your Profile from the web and mobile devices so the Thumbs up count may not match the total number on your account.

If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page or in your My Thumbs Up Playlist.

In the meantime, I've passed along your feedback.

[Mousermind]

Same here. The change knocked a good third of my Likes off, many of which I listen to constantly. 

Is there anything you can tell us about why this change was made? Thanks! 

[w3armachine52]

im having the same issue logged in same on iphone and pc but pc only says 800 thumbs up help 

[TannerPandora]

Hi @w3armachine52 

Welcome to community!

Sorry for any confusion around your thumbs. I moved your post over to an existing thread - Thumbs count is inaccurate in Profile. Check out Adam's accepted solution for more details.

[jniager32]

Hi, I accessed my Thumbs Up list from the "My Profile" page on the desktop site as recently as a month or two ago but now it's showing I have 0 thumbs up. Can you restore the list?

[AdamPandora]

@jniager32 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[justwil89]

My pandora account will create station playlists based off my thumbs up when it's reached the threshold, but when I check under my profile to reference what songs I thumbs upped, all of the thumbs are several months old and it no longer tracks my new thumbs up. 

[AdamPandora]

@justwil89 I moved your post over to this existing thread: Thumbs count is inaccurate in Profile

We recently made a change to limit the number of thumbs displayed in your Profile from the web and mobile devices so the Thumbs up count may not match the total number on your account.

If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page or in your My Thumbs Up Playlist.

In the meantime, I've passed along your feedback.