cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to play full playlist while on Premium Access

A-toon
Local Performer

I’ve had various iPhones (currently iPhone 13), and I’ve always had the issue of playlists stopping after about 5 songs. Everything else seems to work fine. I really wish I could fix this problem, especially since I’m a premium member now. Thanks 

Labels (2)
0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@A-toon Nice to see you around the Community.

It looks like your account is currently upgraded to Pandora Plus.

The ability to listen to a full playlist is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full playlist - your account reverted back to your regular service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

0 Kudos
1 Reply

AdamPandora
Moderator
Moderator

@A-toon Nice to see you around the Community.

It looks like your account is currently upgraded to Pandora Plus.

The ability to listen to a full playlist is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full playlist - your account reverted back to your regular service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos