Your [X] Soundtracks don't update anymore

[ktorster]

Is this issue fixed yet? I noticed none of my playlists have updated since April 26.

[ktorster]

I noticed a few of mine updated today! I was so happy. Hopefully this continues, I've missed them so.

[ktorster]

@AdamPandora do you know if this was fixed or the few playlists that updated were just a fluke?

[AdamPandora]

@ktorster Our engineers are actually still looking into this.

If you notice any of your playlists not refreshing weekly again, feel free to reply and @ me in this thread and I'll be happy to check in with our engineers. 

[ktorster]

As of today, only 3 updated yesterday. The rest are all still dated April 26.

[AdamPandora]

@ktorster Your playlists should have refreshed yesterday afternoon - can you please confirm?

If not, let me know the names of the playlists that haven't updated yet. 

[ktorster]

Yes they all did, thank you!

My question remains though, was this finally automatic or do I still need to ask for a refresh every week?

I hate to be a pain, but these playlists have become my favorite feature of any music service I've tried.

Thanks so much.

[AdamPandora]

@ktorster I checked with our engineers and they mentioned that playlists should now automatically refresh for most listeners, however there still may be instances where some do not.

They are still working on a permanent fix so that it automatically updates for everyone moving forward.

If you see any others not refreshing in the coming weeks, you can @ me in a reply to this thread with the names of those playlists.

Hope this helps clarify. 

[ktorster]

Thanks so much!

[ktorster]

It looks like the songs are updating. I'll have to see as time goes on. It looks like almost all of them are now (the ones that aren't I don't listen to anyways).

Thanks Adam!

[AdamPandora]

@ktorster Happy to hear that - it sounds like your playlists are updating as intended now.

Of the ones that haven't been refreshed, they are likely not eligible for one since it doesn't sound like you've viewed or played them since the last update.

Enjoy the music! 🎶

[ktorster]

So they don't update if I don't listen? But it looks like they did last week, just not the cover art.

Not the end of the world, since it's the music that counts anyways.