Your [X] Soundtracks display the wrong cover art

[ktorster]

It looks like the songs are updating. I'll have to see as time goes on. It looks like almost all of them are now (the ones that aren't I don't listen to anyways).

Thanks Adam!

[AdamPandora]

@ktorster Happy to hear that - it sounds like your playlists are updating as intended now.

Of the ones that haven't been refreshed, they are likely not eligible for one since it doesn't sound like you've viewed or played them since the last update.

Enjoy the music! 🎶

[ktorster]

So they don't update if I don't listen? But it looks like they did last week, just not the cover art.

Not the end of the world, since it's the music that counts anyways. 

[AdamPandora]

@ktorster The cover art is a separate issue that we are looking into. I'll provide you with an update on that in the new thread we created for you: Your [X] Soundtracks display the wrong cover art

To address your question about what playlists will refresh, as long as you view or listen to your soundtrack playlists, they should continue to update.

If you don't see them updating again in the future, feel free to let me know and I can check in with our engineers again. 

[ktorster]

It appears my Soundtracks stopped updating. It says "updated today" or yesterday, or tagged as NEW but the songs haven't changed.

[ktorster]

@AdamPandora nevermind. Maybe I wasn't being patient enough. Looks like over the last 2 days they've all updated as normal. 

[AdamPandora]

@ktorster Thanks for your patience with this - our engineers were able to manually update your playlists on their end. 

Feel free to reach out if they do not update again down the line. 

Enjoy the music. 😁

[ktorster]

I’m not going to have to do this again am I? Last time this happened my playlists went crazy for a few weeks. 

thanks for all your help. 

[Jrob730]

I'm having the same issue, any help Adam?

[AdamPandora]

@Jrob730 Our engineers are aware of this issue and are currently working on producing a fix.

We appreciate your patience! 

[Deeptrks]

My New Wave;Punk,Indie, and Alternative PLAYLISTS haven’t been updated in 3 weeks.

[Alchron]

No one's playlists have updated in 3 weeks, could possibly be more and they aren't forcing refreshes on them until they get a permanent fix in place. Not sure when that will be but that's what we have seen so far.