Activate Pandora on my Element Smart TV

[__John_L]

My TV suggests that I

1) Visit https://www.pandora.com/activate

2) Enter a code (omitted here)

3) Enjoy Pandora.

• Well, the web-page listed in #1 doesn't exist.

What should I do next?

[__John_L]

The Element TV is a model E2SW5018.

[TannerPandora]

Hi @__John_L! Thanks for posting. 

Can you try 'pandora.com/activate', when I plugged this into the browser on my end I was taken to an activation page. 

Let me know!

[__John_L]

 

[__John_L]

Above is with Chrome, Firefox, and this with Edge on Android 11 (all latest versions)

 

[AlyssaPandora · Accepted solution]

Hi, @__John_L. 👋

The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

Looks like you're using a mobile device (not a computer). 

From a mobile device:

• Open the Pandora app and go to Settings, then tap Device Activation and enter the code.
• Then select Continue on the in-home device.

Let me know if this helps. 🎧

[__John_L]

That's a workaround, you might consider fixing the web-page.

Thanks.

[AdamPandora]

Thanks for the feedback around this, @__John_L.

Let us know if there is anything else we can assist with.