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Alexa - Playback stops

bobblpix
Local Performer

I'm having the same problem. What's the solution?

 

Moderator Edit: Changing title for clarity

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25 Replies

napowell77
Local Performer

I have several Grace Digital radios and it occurs on them also, so it isn't necessarily an Amazon thing.

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kvs257
Local Performer

I also have this issue on my Echo 4th Gen.

I do have Pi-Hole on my network, but I also have Pandora Plus subscription, so there shouldn't be ads in the first place? I'm not going to add exceptions to my Pi-Hole; I purchased the subscription to get rid of ads. 

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allanhaberkorn
Local Performer

Same issue....  

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erinoli
Local Performer

My Alexa just started doing the same thing! I’ve played Pandora on it for years, with Ads. No issues at all until the last couple of weeks. I have no ad blocker and it plays Amazon music with ZERO issues. I don’t want Amazon music. I want to play Pandora but it’s so frustrating! My husband has no ads on his Pandora but it still stops playing. It’s nice to know that many of us have the same issue but would love for this to be fixed.

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erinoli
Local Performer

I’ve done all of the steps as well. Over and over again. No luck. 

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danielle_bouyer
Local Performer

I been having the issue with my new device but it never happen with my old device. I have tired all these steps but they seem to not work. This issue started 2 months ago and it's only the smooth jazz station that keeps getting disconnect not other issue from any other station on my account.

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