alexa echo dot 3rd gen wont thumb up or down pandora custom station, alexa says " You can only thumb up or thumbs down a custom station " , I created a new station again, it said the same thing ,
mod edit: changing title for clarity
Hi @danqturn! Thanks for posting to community.
Can you let me know the station(s) name you're getting this message on? If it's happening on all stations, can you give me a couple of examples so I can take a closer look.
Also, I've enabled a trace on your account. When you get a chance, can you please try thumbing up/down on your station while this trace is enabled - if you're able to let me know the date and time you got the message would be great.
Hi @terridan! Thanks for posting your experience.
I’ve enabled a trace on your account to help us better understand what’s happening. Can you do me a favor and please replicate this once more while the trace is enabled.
Please include an example station and track so that I'll be able to investigate a particular instance of this happening.