Having a similar problem with songs from My Collection getting cut off well before they're supposed to end. The device is a FireTV stick with the Pandora Premium app installed. The router is very close by, and my internet connection is not the issue (since it seems endemic to particular tracks). When I play songs from My Collection, I can guarantee that just about anything by Robin Trower is going to get cut off. Same with 'Terrapin Station', and the same with anything in the collection by Yes. Happens every time. In addition, it is frequently the case that the 'shuffle' function in My Collection will get stuck in a loop and play the same thing over and over. It's weird and annoying.
Moderator Edit: Changing title for clarity
Hi @BluesFan2! Thanks for posting your experience.
I’ve logged into your account from a Chrome browser and was unable to replicate the issue you’ve described. This implies that the issue is specific to your device or network connection at the time.
Have you had a chance to try some troubleshooting steps? If not, let's try the following steps to see if they help. I've also enabled a trace on your account to help investigate.
Note: clearing data doesn't delete the app itself, but will log you out of Pandora.
3. Uninstall and Reinstall the app:
Let me know how it goes.
I just posted about the same issue. None of the resolutions suggested work (clear data, uninstall/reinstall). I contacted Pandora User Support who is aware it’s an issue. Basically said they have no idea how to resolve issue and I should cancel.
Why? Watching on Amazon cube, and every "longer" song abruptly ends in the middle and starts the next song in the list. Example: In Memory of Elizabeth Reed by the Allman Brothers. What can I do to fix this? I am paying premium, and it happens on literally all songs exceed 8 to 10 minutes in length. What's up?