I have a Bose 300 speaker and a Bose 700 Soundbar. They will play Pandora for good amount of time but doesn't always reconnect if off for a couple of hours. The next day Alexa would say 'I can't reach Pandora for some reason'. I can restart the speakers and sometimes connect but not always but usually loss Pandora soon after. I get service back if I restart my Arris router but it generally last less than 24 hours. Sometimes the connection to Pandora drops after 1 or 2 songs. My desktop computer connects via wireless but never loses the Pandora service. Samsung Chromebook never loses connection to Pandora.
Same thing is happening with me ever since the most recent Bose Music app update that took place about 3-4 weeks, I lose connection with Pandora, Amazon Music…any music service constantly.
The speaker works fine with Bluetooth connection using each music app though
I was on the phone with Bose tech support today for over a hour who stated the same they see the signal. (Very nice and courteous. And tried all of the troubleshooting known to him. I appreciate the help but was not able to resolve the issue with playing music through the Bose music app or using Alexa playing Amazon Music or Pandora, etc.
I have 4 Bose Smart Portable Home Speakers along with the Bose 500. Each one encounters the same issue lately. Never had a problem for over a year.
Maybe something is stopping the signal return to the app