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Denon AV Receiver activation code not valid

Local Performer

Hi There

I have an older Denon AVR X3200W receiver that I'd like to connect to Pandora.

When I switch to Pandora on the receiver I see an activation code and a link to the Pandora site to activate the connection.

When entering the activation code and clicking on the Activate Now button I got this error message: 

Activation code not valid. Please try again with another code.

Does anyone have any ideas of how I get another activation code?



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@DerrylC Nice to see you around the community.

My first suggestion is to check for any updates on your device - if you need assistance with this, you will need to reach out directly to Denon support for assistance.


If you are still running into issues after confirming you are on the latest update, here are a few things to check:

  1. Make sure to leave the screen open on the device with the code displayed while you visit the manufacturer-specific activation site.
  2. Try entering the code from a computer, as you may not be able to complete the process on a smartphone, tablet or your device's native web browser.

Keeping that in mind, let's try these steps once more:

  1. Launch the application.
  2. Select New User.
  3. An activation page will appear with a code. Leave that up on the device screen for now. 
  4. Go to a computer, visit[brand of device] and enter the activation code there (e.g.,
  5. On the device, select Continue. 

Let me know how it goes.

Adam | Community Moderator

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