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Fitbit - Offline content won't download

dblofive
Local Performer

I just upgraded my Pandora for the sole purpose of downloading music to my fitbit. It'll start the sync, but once it's done no music has synced. 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @dblofive! Welcome to community!

Are you still having trouble listening to your offline content? I checked your Pandora account and see that several offline stations are now associated with your Fitbit.

 

If you're still having trouble, let's try some troubleshooting steps to see if they will help. First, try updating the firmware on your Fitbit using the steps outlined here

Next, I'd recommend trying to re-sync your Fitbit to see if that helps.

To do this:

  1. Disconnect your Fitbit from any Bluetooth connections, and make sure it's hooked up to Wi-Fi.
  2. Return your Fitbit to the charger, and make sure it's seated properly.
  3. Open the Fitbit app on your mobile phone, and click on Music and then Pandora.
  4. Select which content you want to auto-sync to your device: your top Pandora stations, or your favorite workout stations. This should restart the download process.

Please note that it may take some time for your stations to finish downloading.

Tanner | Community Moderator

Let's share in Music + Podcasts

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emc84
Underground

I'm having the same problem.  Elsewhere on the Pandora help site, there are tons of people saying the same thing.  Fitbit does not sync Pandora stations no matter how many things we try.  I would personally like to know of anyone who has successfully had them sync up--- this might show a solution.  But as of today, and after 3 devices all not able to sync... I would say it's a serious problem between the two.  I also saw a different thread where people were repeatedly saying they had the same problem and a moderator added a post that said it was solved when it obviously wasn't.  Honestly-- **ahem**?!

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