Fitbit - Pandora service missing under Media in Fitbit app

[jenmayodc]

I have the same issue. Can't find Pandora setup in Fitbit app 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @jenmayodc! Thanks for posting.

If you haven't yet, I would check the font size on your Fitbit and try reducing it. If the font is larger it can push the log in button off the screen. 

[jenmayodc]

I did try that after reading some previous posts. No luck 😞

[TannerPandora]

Thanks for checking, @jenmayodc. Can you do me a favor and take a picture of what you're seeing on your Fitbit to share with me. 

Thanks!

[jenmayodc]

[image: screenshot fitbit.jpg]
https://drive.google.com/file/d/1zAg7hpZgIK7BVp6Ohcymfx6DTJKO-hvf/view?usp=sharing
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[TannerPandora]

Thanks, @jenmayodc - What's the model of your Fitbit?

[jenmayodc]

Sense

Jennifer

Moderator Edit: Personal Information

[TannerPandora]

Hey @jenmayodc - I'm asking around for some help with this. In the meantime, can you check to ensure you're on the latest firmware from Fitbit. Steps on how to do this can be found here. 

[avmiller]

Same problem here. I already updated the device when I bought it.