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Pioneer - Server Error

dcxyz
Local Performer

I am unable to connect a pioneer SC-65 receiver to my Pandora account. I receive a server error 

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @dcxyz! Thanks for posting. 

I enabled a trace on your account to help investigate. Would you mind trying these steps while the trace is enabled to see if they help:

First make sure your Pioneer has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

Then try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your Pioneer).
  • Reboot your model and router:
    • First, turn off your Pioneer. Unplug your modem and router for 5 minute. Then plug them back in and wait an additional 5 minutes. Now turn your Pioneer on and try Pandora again. 

Let me know how it goes. If you're still have trouble, I can remove the device association and have you run through the set-up again to see if that will help. 

Tanner | Community Moderator

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