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Playlists repeat songs on Alexa Fire Cube

Llinda
Local Performer

Songs are repeating when I listen to my Playlists. I usually have random selected but it will repeat when random is off too. It does not do this if listening to one of my stations. I can manually go to next song but this is not convenient. 

I have Pandora Premium Family and using an Alexa Fire Cube, purchased in late 2018.

 

Moderator Edit: Edited title for clarity

 

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2 Replies

AdamPandora
Moderator
Moderator

@Llinda This issue is usually specific to the network you're using to access Pandora, so let's start by rebooting your modem and router.

If you're still having the same problem, then please try the following steps:

  1. Check to see if there are any updates available for your Alexa and Pandora apps. Update both as necessary.
  2. Restart your Alexa device by unplugging the power source and plugging it back in.
  3. Try unlinking and relinking your Pandora account via the Alexa app.

Let me know if this helps.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Llinda
Local Performer
I followed all the suggestions, but it seems it was the unlinking Pandora from Alexa and enabling again that has fixed the problem. Thank you!