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Remove Devices / Sign Out Of All Devices

lstryker68
Local Performer

Could you please do this to my account!

Moderator Edit: Changing title for clarity

 

 

Labels (1)
571 Replies

vfomin212
Local Performer

Thank you so much!!! It worked 🙂 Really appreciate it!

TannerPandora
Moderator
Moderator

You're welcome, @vfomin212🙌


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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emc84
Underground

Can someone please remove all my devices, as well?  I just had a message pop up saying someone else was using my Pandora, but I'm the only one awake!!!  HELP!

0 Kudos

TannerPandora
Moderator
Moderator

Hi @emc84! No problem!

I've gone ahead and removed all the device associated with your Pandora account. When this takes affect, it will automatically sign you out everywhere. This may not happen immediately, so please be patient. 

Since you mentioned receiving a notification, I do recommend that you change your password as well. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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Cmye
Local Performer

How do I log out of all devices? I have some unwanted users. 

0 Kudos

TannerPandora
Moderator
Moderator

Hi @Cmye!  Welcome to community. 

It's not possible to remove or view devices on your end at this time.

I've gone ahead and removed all the devices associated with your account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

It's also recommended that you change your password to something new and hard to guess.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

0 Kudos

Rachelgeissler7
Local Performer

Can you please remove all of mine too! I tried changing my password already hoping it would give me the option to log out on all but it didn’t. 

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TannerPandora
Moderator
Moderator

Hi @Rachelgeissler7! Thanks for posting. 

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. Please be patient as this may not happen instantaneously.

Hope this helps. Happy Friday!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

0 Kudos

EulyJr
Local Performer

Hi, would it be possible for you do apply this to my account as well? Someone keeps using my account daily and it cuts my music off to ask if I wanna listen or let them listen. Thanks in advanced 

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jchavez077
Local Performer

Can you removed all devices from my account?  

thank you!

0 Kudos

AlyssaPandora
Moderator
Moderator

Hey, @EulyJr. 👋

Yes - I can help out with this. I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

You will now need to change your password to something new as well.

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Hope this helps! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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AlyssaPandora
Moderator
Moderator

Hey, @jchavez077. 👋

Thanks for letting us know about this.

I've gone ahead and removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have, so you will need to sign back in once this change takes effect. Please be patient as this may not happen instantaneously.

Since you've already changed your password recently, everything should be secure from that end.

Let me know if you need anything else or continue to have trouble. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

rodriguezjoses3
Local Performer

can you do this to my account plzzz !!!!

 

0 Kudos

Bhurd201
Local Performer

Would you please sign out all devices on my account?  My playlists are frequently altered causing me to clean up before being able to use service. 

0 Kudos

TannerPandora
Moderator
Moderator

Hi @rodriguezjoses3 and @Bhurd201! Happy Wednesday 🙌

I've removed all the devices associated with your Pandora account. This will automatically sign you out everywhere including any devices you currently have. This may not be instantaneously, so please be patient.

If you haven't already, I do recommend changing your password as well. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

lmanjarres
Local Performer

Hi Tanner,

I hope you're well! Would it be possible to remove all devices that are currently signed in with my account? I changed my password multiple times, however, it does not sign the other devices out of my account, and I am still dealing with other people adding stations. Please help. Thank you!!!

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TannerPandora
Moderator
Moderator

Hi @lmanjarres! I'm great! Thanks for asking. 😁

I've gone ahead and removed all the devices associated with your Pandora account. This will sign you out everywhere, including any current devices you have. This may not happen instantly, so please be patient. 

If you continue to have trouble, let me know. Have a great rest of your Wednesday!


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

Vallerioooo
Local Performer

Can you remove everyone from this account please?

0 Kudos

smchris13
Local Performer

@TannerPandora - could you please log out all devices from my account too.   It keeps telling me someone else is listening, but I dont know who it is, Ive tried to sign out of all devices that I can find.  Thanks! 

0 Kudos

TannerPandora
Moderator
Moderator

Hi @Vallerioooo and @smchris13! Happy Friday!

@smchris13 I'm going to Private Message you on community to gather some additional info from your account. Please be on the look out for this PM. It should be a little envelope in the top right corner of the page. 


@Vallerioooo I've gone ahead and removed all the devices associated with your account. This will include any current device you have. Please be patience as this may not happen instantaneously. 

If you haven't already, I do recommend changing your password to something new and not easily guessed. 

Click here to request a password reset and make sure to enter the email address associated with the Pandora account you'd like to access.

  • Next check the Inbox associated with that email address in order to continue through the password reset process.
  • If you don't see the message in your Inbox, please check your Spam or Junk folder.

Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

0 Kudos