Problem still persists. Just updated software too. As for the roku
information... This will be the 4th time I've uploaded it to you folks. I
doubt it will help at all since Roku itself says there is nothing wrong.
It IS Pandora programming based on other people's complaints about
programming also. As an ex-computer operator, I can see programming errors
too easily.
Anyway....
1. There is no error message for this issue.
2. There is nothing TO see for this issue.
I use Pandora on my Sony tv via a Roku Ultra through my stereo. When I
open Pandora, the music selection is on station #1. That's all well &
good. I usually listen to Pandora Thumbprint. If I scroll through my
collection of stations and pick, let's say station #65, then Pandora will
play that station. However, if I want to advance to station #66, the
normal method was to hit 'return' and Pandora would return to the guide
with station #65 highlighted and I could simply move to the next station
with ease. The Guide no longer allows this. Pandora returns to station #1
now. This means, I have to scroll through my stations to get to station
#66. Worse yet is that I have 150 stations. Scrolling thru 149 stations
to reach #150 is not going to stand with me. I was told that Pandora has a
limit of 55 stations and 3000 songs (I have 1300 songs) and the tech
suggested I delete some stations. I can do that on my cellphone and my
computer but I can not do that on the Roku. I did delete stations via the
computer but it did not affect the amount of stations on the Roku nor did
it affect how the Guide is now working.
What Pandora and I have done so far to attempt to fix this -
We have removed Pandora and reinstalled it, multiple times now.
We have unplugged both the tv and Roku and plugged them back in.
We have unplugged the HDMI cables and plugged them back in.
We have reset Pandora.
We have reset the Roku.
I have done a factory reset of the Roku.
We have routinely checked for updates each day.
We have gone through all the settings and made sure they are correct.
Roku and I have gone through all their settings and they concur with me
that this issue is not their equipment, especially since we swapped out the
Roku Ultra for my old Roku standard and both work fine until Pandora is
playing. I've returned to the Roku Ultra.
I use a Roku Ultra
model 4800X
FCC ID: TC2-R1036
serial #: S02A208J9R8N on bottom of Roku. X01000FJ9R8N is the online
serial #.
software version 15.0.4
Build 5534
I am using Pandora version 7.6 build 20.
A very unhappy Dave Christensen
