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Samsung TV: Playback stops after each song

Gsully
Local Performer

Lately Pandora is stopping after each song on my Samsung smart TV. How can I fix this?  It's my puppies babysitter or was. 

Moderator Edit: Changing title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @Gsully! Welcome to community.

Let's start off with some troubleshooting for your Samsung Smart TV.

First, make sure your device has the latest firmware by checking for a new update. To do this, press Menu on your remote and scroll down to Support. Then select Software Update. If an update is available, try loading Pandora again once the update is complete.

Next, please try deleting and re-adding the Pandora app from the app store on your Samsung device.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
  • Try rebooting your modem and router and restarting the device.


Tanner | Community Moderator
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cvangaale
Local Performer

My TV has just started doing this as well.  I have tried all troubleshooting suggestions.  Is there something else I should try?  I've deleted app and re downloaded.  I've switched Wi-Fi connections, unplugged TV, checked for updates, etc.  Nothing works.  It will start playing for a song then just stop.  It appears it's playing but there will be no sound.  Pandora works on all my other devices.  I would appreciate your advice!  Thank you. 

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Suzislug
Local Performer

Mine does same exact thing.  All of the items on checklist have been done but during first song, it appears to be playing but no sound

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