I have noticed that while listening to a song, it skips through the song. Not to the next song but during the song, like the CD is scratched or the player is on its way out.
Is there anything that can be done to fix it?
Hi @rocketbetty! Thanks for posting to community.
Could you tell me a bit more about what is happening?
Samsung 50" Class - Q6 Series - 4K UHD QLED LCD TV
Happens with integrated app.
Skips like a CD would skip.
Have not tried any troubleshooting yet. Unsure what to troubleshoot.
Hi @rocketbetty I've gone ahead and enabled a trace on your account. Let's start with some basic troubleshooting.
First make sure your Samsung has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete. If you're not sure how to update to the latest firmware please refer to the owners manual for your specific device.
Then, I would recommend a few standard network troubleshooting steps: