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Unable to link Google Home to Pandora: Error 400

NovLex
Local Performer

I am trying to link my Google Home to my Pandora account. I keep getting the message: 400. That's an error. The server cannot process the request because it is malformed. It should not be retried. That's all we know. Please help. Thanks!

Moderator Edit: Changing title for clarity

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1 Solution

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let-me-in
Underground

I was able to fix this by switching by default browser to chrome (it was firefox) and re-doing the linking process.

View solution in original post

7 Replies

aebud53
Local Performer

Anyone else have trouble getting Google Home (new 'Nest router and Max) to connect to Pandora Premium Account? Besides other major issues with their newest app. So far on my Google based Android cell phone, I do seem to get the Premium No Ads version without ads...I think. 

I want to 'link' My Pandora Premium with Google Home app from Pandora "Add Device" as it shows Amazon Alexa is linked but it asks for new 'device activation code'...**ahem**? Is that?. 

Any help greatly appreciated. TYIA Bud

 

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let-me-in
Underground

Can confirm that this is still an issue today.

TannerPandora
Moderator
Moderator

Hey folks!

We reached out to Google for further help with this. They've asked that you contact their support team directly with help linking your Pandora account. 

You can reach out to the Google Support team here

Tanner | Community Moderator

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let-me-in
Underground

I was able to fix this by switching by default browser to chrome (it was firefox) and re-doing the linking process.

View solution in original post

AlyssaPandora
Moderator
Moderator

Thanks so much for sharing that update, @let-me-in.

This should be helpful for other listeners who may be running into this error message as well. 👍

Alyssa | Community Moderator

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daveloveless
Local Performer

Already did that, and they said to connect with you....

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daveloveless
Local Performer

I just confirmed a second time with Google that the issue is not on their side and that we need to contact Pandora. What's the expected solve here? 

 

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