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Ad Feedback - Reporting an ad

Krillbot94
Local Performer

Hi, 

 

How do you report an ad? I came across one that seemed very manipulative in design. 

Labels (1)
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Krillbot94 Nice to see you around the community.

I'm happy to pass any feedback you have to our ads team, but I'll need a bit more information first. Could you tell me a little more?

Please include as much of the below information as possible:

  1. What was the ad for? Do you remember the brand, product, event or website name?
  2. How are you accessing Pandora? Are you on a computer, phone, tablet or in-home device (TV, Xbox, Blu-ray player, etc.)?
  3. Was it a visual ad, an audio ad, or a video ad with audio?
  4. Which of your station(s) did you hear/see it on?
  5. What time of day did this advertisement play?


If you're able to get a screenshot of what's happening, please send that along as well.

Can you please touch on a little more about what was wrong with the particular ad you saw?

Once I have more information about the ad, I can pass it along to our advertising team.

We really appreciate your help with this! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

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12 Replies

AdamPandora
Moderator
Moderator

@Krillbot94 Nice to see you around the community.

I'm happy to pass any feedback you have to our ads team, but I'll need a bit more information first. Could you tell me a little more?

Please include as much of the below information as possible:

  1. What was the ad for? Do you remember the brand, product, event or website name?
  2. How are you accessing Pandora? Are you on a computer, phone, tablet or in-home device (TV, Xbox, Blu-ray player, etc.)?
  3. Was it a visual ad, an audio ad, or a video ad with audio?
  4. Which of your station(s) did you hear/see it on?
  5. What time of day did this advertisement play?


If you're able to get a screenshot of what's happening, please send that along as well.

Can you please touch on a little more about what was wrong with the particular ad you saw?

Once I have more information about the ad, I can pass it along to our advertising team.

We really appreciate your help with this! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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whythesignin
Underground

I think the issue is there isn't a way to report this without a public post describing to the world, what *I* think is offensive.  Is there a private way to do this?

AdamPandora
Moderator
Moderator

You can contact our support team directly with any feedback here.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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whythesignin
Underground

Oh that's perfect, thanks!

AdamPandora
Moderator
Moderator

No problem at all, @whythesignin. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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pand6
Local Performer

hey there pandora, i really appreciate what you all do yet taking advertising dollars from the fossil fuel industry is a really bad look and worse choice, we can't be continuing to prop up these destructive industries. what are your plans to redress this?

many thanks 🙂

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Lizard
Local Performer

Rock Auto delivers BODY PARTS

anybody else hear this commercial today -wed March 09 2022.  I kid you not!  It said Rock auto delivers body parts.   Seriously?  With all the news about human trafficking happening w the open borders you wouold think you would be very wise to chose your words.  Of course, maybe this was deliberate for the human traffickers.  Pandora you might want to look into this!

Alphagirl
Up & Coming Artist

Ya I agree

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gisselltorres97
Local Performer

How can I report ads? And not see or hear about them? 

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AdamPandora
Moderator
Moderator

@gisselltorres97 Please include as much of the below information as possible:

  1. What was the ad for? Do you remember the brand, product, event or website name?
  2. Do you remember anything specific that was said or mentioned in the ad?
  3. How are you accessing Pandora? Are you on a computer, phone, tablet or in-home device (TV, Xbox, Blu-ray player, etc.)?
  4. Was it a visual ad, an audio ad, or a video ad with audio?
  5. Which of your station(s) did you hear/see it on?
  6. What time of day did this advertisement play?


If you're able to get a screenshot of what's happening, please send that along as well.

Can you please touch on a little more about what was wrong with the particular ad you saw?

Once I have more information about the ad, I can pass it along to our advertising team.

We really appreciate your help with this! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

HueMungusWhuat
Local Performer

Quit being a panzy, the fossil fuel industry powers every industry including  electric cars. Inform yourself.

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Oakes8908
Local Performer

Having similar issues but with false advertisement. Is there anyone I can contact directly?

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