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Ad Feedback - Spanish Ads

Arleneburton88
Underground

Stop playing Spanish ads on my account! This is ridiculous. 

Moderator Edit: Edited title for clarity

Labels (2)
62 Replies

floridadigital
Underground
When I say 'Hey, Google, play music' I have no idea what random station
Google or Pandora are going to pick for me. But if the date and time helps
you glean through millions of datapoints in your database to find who
placed that ad I'll try. Of course, wouldn't it be easier to just adjust
your query to all ads played for my account in the last week (or month or
day, etc) and see which ones are in Spanish and who your client is that
placed them? I say that as a web developer who knows it's pretty simple to
query a database. Maybe nobody at Pandora has access to the database. In
that case, again it would be simpler to ask your developers to add a field
for language per customer rather than ask them for access to the whole
thing.
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SandraHebner
Local Performer

Who do we send it to? An email or just post as a reply to your "Solution" above? Because suddenly all I get are Spanish ads. While I understand the necessity of this and would not want the Spanish speaking population to have to listen to everything in English - these ads are wasted on me. I don't like ads at all but at least I would think you would want them delivered in the listeners native language so they work their magic for you. Right? Your advertisers would not want to know how many of their ad minutes are wasted.

Coryslotman
Local Performer

Stop playing spanish ads. 

5-24-25 9:01 am

Staition : happy radio

Moderator Edit: Removed Personal Info

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AdamPandora
Community Manager
Community Manager

@Coryslotman Thanks so much for sharing your feedback.

I have passed your message along to our Ads team for further review. The team is currently looking into why Spanish ads are playing more frequently on Happy Radio.

In the meantime, I recommend tuning into a different station if you are looking to avoid those types of ads for now.

If any additional Spanish ads continue to play on your account after changing stations, please send over:

  • a screenshot of the Spanish ad
  • the date and time that ad played on your account
  • the name of the new station or podcast you were listening to when that Spanish ad played

We appreciate you taking the time to reach out to us about this!


Adam | Community Moderator
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DeniseJC
Local Performer

Is anyone else getting more Spanish ads than English?  I have no idea how to change the settings especially since I do not speak Spanish so I do not know why I am getting them

AdamPandora
Community Manager
Community Manager

@DeniseJC I moved your post over to this existing thread: Ad Feedback - Spanish Ads

I'm happy to look into this for you.

The next time a Spanish ad plays on your account, please send over:

  • a screenshot of the Spanish ad
  • the date and time that ad played on your account
  • the name of the station or podcast you were listening to when that Spanish ad played

Thanks for working with me on this.

 


Adam | Community Moderator
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kelleeb34
Local Performer

getting ads in SpanishScreenshot 2025-05-30 114828.png

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AdamPandora
Community Manager
Community Manager

@kelleeb34 I have passed your message along to our Ads team for further review. The team is currently looking into why Spanish ads are playing more frequently on Happy Radio.

In the meantime, I recommend tuning into a different station if you are looking to avoid those types of ads for now.

If any additional Spanish ads continue to play on your account after changing stations, please send over:

  • a screenshot of the Spanish ad
  • the date and time that ad played on your account
  • the name of the new station or podcast you were listening to when that Spanish ad played

We appreciate you taking the time to reach out to us about this!


Adam | Community Moderator
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therealdusk
Local Performer

Clearly, there has been ZERO resolution to this. I've listened to Pandora at work in the same location for years and 90% of my ads are suddenly in Spanish as of two weeks ago so something is very wrong with Pandora's programming. I am in NW Ohio USA. This is NOT a Spanish speaking area.

rosehematite
Local Performer

My stations shuffle but this is the song that was playing just before the 2 Spanish commercials: Bad Liar – Stripped by Imagine Dragons, about 11 AM Mountain Time (-6)

rosehematite
Local Performer

I am at work and can't always catch the Spanish commercial  but here is the last song that played before the Spanish ad: Bleeding Out by Imagine Dragons again, an English band.

Finally, I caught the ad but I don't know which station since shuffle stations is on.  The previous song was 100 Years by Five For Fighting. Darn, I lost the screen snip.

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pbrhit
Local Performer

Why should I have to prove to Pandora that I'm English speaking only by screenshotting the ad and telling you about it? All ads should be in English, as that is the primary language in the US. If people want ads in another language they should have to ask for it, not the other way around. 

dolfn117
Underground

Please stop with all the Spanish ads - I can understand if I am listening to a Latin station play away but I'm not!~ Please stop!

Pandora SpanishAds 6.10.25 434pm.jpg

 

THIS IS RIDICULOUS - ONE SPANISH AD AT 4:34PM AND THEN YET ANOTHER ONE AT 12 MINS LATER AT 4:46PM

TannerPandora_0-1749588704903.jpeg

 

TannerPandora_1-1749588725561.jpeg

Moderator Edit: Merged posts

 

therealdusk
Local Performer

I figured it out by reading all of the comments. It's Happy Radio. I took it out of my shuffle and the Spanish ads are gone.

nb52
Local Performer

I'm in my car when listening to the Spanish commercials and cannot take screen shots.  Just stop the Spanish commercials or I can go to another music source.

Soccergirl
Local Performer

Please stop with the Spanish Ads. There are soooo many.

ronfreer
Local Performer

If we are not listening to Spanish channels we shouldn't have to hear Spanish adds

Please remove Spanish adds unless the stations being played are in the category

SIMPLE'SOLUTION 

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chug2
Local Performer

I agree with @ronfreer if none of my over 50 stations that I have and have created have ANY Spanish songs or artists and my demographic is White Male that lives just off of a UNITED STATES Military Base. What in your algorithm assumes that I have any ability to speak or understand Spanish?  

 

Do something about your "Spanish" algorithm!! 

P-Dub
Local Performer

I keep getting Spanish speaking ads for whatever reason.  This only happens on my desktop and not mobile.  Any way to stop this?

The Spanish ad is an audio ad, I can't screenshot it.  I heard the word Verizon, though.

The station was Voodoo People (Pendulum Mix) Radio

Moderator Edit: Merged comments

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AdamPandora
Community Manager
Community Manager

@P-Dub Can you please also let me know the date and around what time the ad played?

Thanks for working with me on this.


Adam | Community Moderator
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