This holiday season, we're grateful for you! Response times might take a little longer, but we'll get back to you soon. Thank you for your patience, and may your holiday be filled with the music you love.
Hello -- I would like a refund on the annual supscrition that I cancelled today (September 5th 2023).
The annual subscription was renewed yesterday, September 4th, 2023.
Can someone please assist?
@jlavo I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!