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Are Scribd Perks cancelled?

lynettejanine
Local Performer

I am a Scribd customer, and we are given what's called Scribd Perks. One of them is having access to Pandora Plus. I noticed that my Pandora account was 'downgraded' to basic. Does anyone know if Scribd members no longer have access to Pandora Plus? 

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AlyssaPandora
Moderator
Moderator

Hi there, @Nopantsthursday @carolion. 👋

We checked in with our team and Scribd no longer offers Pandora as part of their Perks as of March 8, 2022. In the meantime, I will create an email case for you with our team for additional details.

Please keep an eye out for their message soon. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

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37 Replies

AdamPandora
Moderator
Moderator

@lynettejanine I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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jdmccay
Local Performer

I'm guessing so. I had mine canceled today without warning. and when I go to the scribd perks page pandora no longer shows up as one of the options. would have been nice to get an email or something from scribd.

AdamPandora
Moderator
Moderator

@jdmccay I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Phancypahnts
Local Performer

Same thing just happened to me, I thought maybe my login was wrong or something.  

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AlyssaPandora
Moderator
Moderator

Hey there, @Phancypahnts. 👋

Thanks for posting about this, and sorry for any inconvenience.

I've created a support ticket with our team to help out with this. Someone has already contacted you via email. If you don't see the email yet, please be sure to check your spam / junk folder to make sure it didn't end up there. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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BlairBern
Local Performer

I have a Scribd subscription. One of the perks is free Pandora and I suddenly started getting commercials again. I checked my Scribd account and I am still a member. Help! 

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AlyssaPandora
Moderator
Moderator

Hi there, @BlairBern. 👋

Thanks for posting about this.

I moved your post over to this existing thread: Are Scribd Perks cancelled?

Someone from our support team will reach out to you via email to offer further assistance. 

Please keep an eye out for their message soon. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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lbvanhooser
Local Performer

I have a Scribd subscription. One of the perks is free Pandora and I suddenly started getting commercials again. I checked my Scribd account and I am still a member. I notice that Pandora doesn't show up on the perks page anymore.  Has Scribd quietly deleted this benefit?  Can you help?

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Nopantsthursday
Local Performer

Same happened to me. I’d like to hear the answer you received here from Pandora. I submitted an ticket to Scribd asking for an answer. 

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carolion
Local Performer

Same thing here. Hope this is just a glitch!

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AlyssaPandora
Moderator
Moderator

Hi there, @Nopantsthursday @carolion. 👋

We checked in with our team and Scribd no longer offers Pandora as part of their Perks as of March 8, 2022. In the meantime, I will create an email case for you with our team for additional details.

Please keep an eye out for their message soon. 📬

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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AlyssaPandora
Moderator
Moderator

Hi there, @lbvanhooser. 👋

I moved your post over to this existing thread: Are Scribd Perks cancelled?

Please check out my message about this here, and keep an eye out for an email from our support team soon. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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jtsmagic
Local Performer

Awww. Same thing here. Looks like it's not included anymore. Should have received notice though.

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AlyssaPandora
Moderator
Moderator

Hi, @jtsmagic. 👋

This is great feedback and I will share with the team in contact with Scribd. 

Did you receive notice from Scribd about the promotion ending? Have you been in contact with their support team?

Let me know as I'd like to share this information as well. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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lbvanhooser
Local Performer

Thanks, and I'll look forward to hearing from the support team.

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Fargley
Local Performer

I came here wondering the same thing. That's a nice trick, it would have been nice of them to warn us...

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AlyssaPandora
Moderator
Moderator

Hi there, @Fargley. 👋

Thanks for posting about this. We've reached out to you via email. If you haven't received the message yet, please check your spam / junk folder to make sure it didn't end up there. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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FoxCaptain
Local Performer

I was travelling and also started getting ads in my Pandora app. I had to wait until I got access to a desktop to check Scribd Perks since they are not accessible from the Scribd app. I also did not get an email or alert that the perk was being removed.

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AlyssaPandora
Moderator
Moderator

Hi, @FoxCaptain. 👋

Thanks for providing those details about your experience. 

Looks like you were able to resubscribe to Plus through Google Play successfully. 🎧

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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