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Billed by Google: Subscription ended without canceling

wcfrench9595
Local Performer

Got an email saying my subscription was cancelled but I didn't cancel it.

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@wcfrench9595 I do see your account is currently upgraded via Google Play.

We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
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AdamPandora
Community Manager
Community Manager

@wcfrench9595 I do see your account is currently upgraded via Google Play.

We have limited access to Google Play's billing system and are unable to manage this from our end.

You'll need to contact the Google Play support team for further assistance.

I hope this is helpful.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.24)
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