Billing limit change with PayPal

[clc48]

Why did I get a billing limit change from Pandora with PayPal?

[AdamPandora]

@clc48 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[kannla67]

I also received an email yesterday, confirming that I changed my billing limit.  I never made any changes.  I reached out to PayPal and they had no info and told me to reach out to Pandora.

[AdamPandora]

@kannla67 Sorry for any confusion around the email you received from PayPal.

Pandora has not made any changes to your subscription plan processed through PayPal. On our end, it looks like your subscription will continue to renew at the same rate and intervals as normal. 

Hope this helps!

[pdxsusan]

I also received this email from PayPal. I will contact support if my monthly bill changes without my authorization.

[AdamPandora]

@pdxsusan Pandora has not made any changes to your subscription plan processed through PayPal. On our end, it looks like your subscription will continue to renew at the same rate and intervals as normal. 

Thanks for being a part of the Community!

[kannla67]

It does, thank you!

[AdamPandora]

Always happy to help. 😁