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Boost Unlimited data for Pandora not functioning

MusicFan849302
Local Performer

I signed for Boost Mobile $35 month plan with Unlimited data for Pandora.

Pandora data is being used on my phone . I need an explanation of why Boost mobile/ Pandora  is advertising this plan and not keeping to the agreement.

Do not delete my post for cross posting , just ANSWER my question !

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AdamPandora
Community Manager
Community Manager

@MusicFan849302 @theduckdrinks Unfortunately, this is not something we can manage on our end.

Since this is a plan that you purchased through Boost Mobile, you will need to contact their support team directly for further assistance with this.

Hope this helps explain.


Adam | Community Moderator
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theduckdrinks
Local Performer

I signed up for the new Boost Mobile plan which said Pandora Unlimited Data. May 2023 , Pandora is still draining my data. Please explain . I did all the steps descibed above . Pandora is using my data ?

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AdamPandora
Community Manager
Community Manager

@MusicFan849302 @theduckdrinks Unfortunately, this is not something we can manage on our end.

Since this is a plan that you purchased through Boost Mobile, you will need to contact their support team directly for further assistance with this.

Hope this helps explain.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.24)
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ks1
Local Performer

How do I use pandora on my boost mobile phone and not incur data charges

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AdamPandora
Community Manager
Community Manager

@ks1 I moved your post over to this existing thread: Boost Unlimited data for Pandora not functioning

You will need to contact the Boost Mobile support team for further assistance with this.

Hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.24)
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