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Can't listen to Pandora for free

BlueDotzz
Local Performer

i can no longer listen to pandora music for free! i used to be able to but since yesterday it tells me i cant, is this an issue goin on with pandora or is this a permanent thing where you have to subscribe to listen? if thats the case then im gonna stop usin pandora

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@BlueDotzz Could you tell me a bit more about what is happening?

What station are you attempting to play when it tells you it can't?

Also, are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Can you provide me with a screenshot of the error message you're seeing?

Thanks for working with me on this. 

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toffolod
Local Performer

I am trying to listen on my computer which has been available for a number of years

Is the program no longer free?

Moderator Edit: Merged posts

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AdamPandora
Community Manager
Community Manager

@toffolod At the moment your account is set to our free, ad-supported service.

We offer trials of Pandora Plus, Pandora Premium and Pandora Premium Family, but they are purely optional.

Could you tell me a bit more about what is happening?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

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