Cancel family plan subscription

[latemr]

Due to hardship, trying to downgrade and switch my family plan to ads included for a no charge subscription. However I’m not given that option in the plan change. Would you please help me with this issue. We love having pandora but really need to cut our expenses at this time

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@latemr You should be able to cancel your subscription as long as you are logged into your upgraded account.

Check out this thread for instructions on how to cancel: Manage subscription: Direct Billed

If you run into any issues, you can contact our support team directly for further assistance here.

Thanks for being a part of the community!