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Cancel subscription on someone else's account

sychosteven4200
Local Performer

I accidentally set up an subscription on someone else's account and they locked me out of the account how do I cancel the subscription it's still on free trial but how do I cancel that plz help

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@sychosteven4200 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert!: Picks of the Week (11.18.24)

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AdamPandora
Community Manager
Community Manager

@sychosteven4200 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert!: Picks of the Week (11.18.24)
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Jkidd15
Local Performer

I pay for my sister's Pandora subscription and I want to take my card off her phone and stop auto pay for her account. 

Can I do that from my phone, or do I have to use her phone? 

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AdamPandora
Community Manager
Community Manager

@Jkidd15 That depends on who their account is upgraded through.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert!: Picks of the Week (11.18.24)
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