Cancelation

[Martinezjojo797]

I want to cancel pandora plus and it's not letting me 

[AdamPandora · Accepted solution]

@Martinezjojo797 It looks like your account is currently upgraded through Google Play.

You can find instructions on how to cancel your subscription here: Manage subscription: Google Play

Hope this helps!

[krussell0722]

Hi Martinezjojo,  Just wondering if you got any resolution?  Seems like a giant scam to me.  I've spent WAY TOO LONG trying to figure out how to cancel.  Finally, I went to the payment source and cancelled that, but I know they are going to come after me saying they weren't able to get paid.  That's not true.  I just wasn't able to cancel.  BS, if you ask me.  I hope you had more luck than I.  

[AdamPandora]

@krussell0722 I can see your account is upgraded directly through our website.

Check out this thread for instructions on how you can cancel: Manage subscription: Direct Billed

Hope this helps!

[huladancer670]

please

i cancel my subscription before the end of the trial 

[AdamPandora]

@huladancer670 I can see your account is upgraded directly through our website.

Check out this thread for instructions on how you can cancel: Manage subscription: Direct Billed

If you run into any issues, you can contact our support team directly for further assistance here.

Hope this helps!

[wsgib]

I cancelled my pandora plus subscription but still got a credit card charge for a full year.  Please reverse that payment.  I am disputing it and have contacted my credit card company capital one regarding this.

Please let me know once this charge has been reversed.

[AdamPandora]

@wsgib I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!