Hi Martinezjojo, Just wondering if you got any resolution? Seems like a giant scam to me. I've spent WAY TOO LONG trying to figure out how to cancel. Finally, I went to the payment source and cancelled that, but I know they are going to come after me saying they weren't able to get paid. That's not true. I just wasn't able to cancel. BS, if you ask me. I hope you had more luck than I.
@huladancer670 I can see your account is upgraded directly through our website.
Check out this thread for instructions on how you can cancel: Manage subscription: Direct Billed
If you run into any issues, you can contact our support team directly for further assistance here.
Hope this helps!