Cancelation

[Martinezjojo797]

I want to cancel pandora plus and it's not letting me 

[AdamPandora · Accepted solution]

@Martinezjojo797 It looks like your account is currently upgraded through Google Play.

You can find instructions on how to cancel your subscription here: Manage subscription: Google Play

Hope this helps!

[krussell0722]

Hi Martinezjojo,  Just wondering if you got any resolution?  Seems like a giant scam to me.  I've spent WAY TOO LONG trying to figure out how to cancel.  Finally, I went to the payment source and cancelled that, but I know they are going to come after me saying they weren't able to get paid.  That's not true.  I just wasn't able to cancel.  BS, if you ask me.  I hope you had more luck than I.  

[AdamPandora]

@krussell0722 I can see your account is upgraded directly through our website.

Check out this thread for instructions on how you can cancel: Manage subscription: Direct Billed

Hope this helps!

[huladancer670]

please

i cancel my subscription before the end of the trial 

[AdamPandora]

@huladancer670 I can see your account is upgraded directly through our website.

Check out this thread for instructions on how you can cancel: Manage subscription: Direct Billed

If you run into any issues, you can contact our support team directly for further assistance here.

Hope this helps!

[wsgib]

I cancelled my pandora plus subscription but still got a credit card charge for a full year.  Please reverse that payment.  I am disputing it and have contacted my credit card company capital one regarding this.

Please let me know once this charge has been reversed.

[AdamPandora]

@wsgib I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[LWyatt1957]

I want to CANCEL my entire Pandora subscription.  I have disliked song on ALL of my play lists and they continue to come up.  I do not want to listen to the Latin selections.  I have multiple stations and I can't get it to stop.  I will listen to Alexa instead.

[AdamPandora]

@LWyatt1957 Nice to see you around the Community.

Canceling your subscription:

It looks like your account is currently upgraded through our website.

Check out this thread for instructions on how to cancel: Manage subscription: Direct Billed

+++++++++++++++++++++++++

Latin music playing on your stations:

I'm happy to look into this for you.

The next time a Latin track plays on one of your stations, please give it a thumbs down and write us back with the following:

• The name of the station you were listening to:
  
• The date/time the out of place track(s) played
  
• The name(s) of the out of place artist(s) on the station.
  
• The title(s) of the out of place track(s) that played.
  
• Were you able to give the out of place track(s) a Thumbs down?
  
• Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?

Also if possible, please grab a screenshot of the out of place track that plays, and send that in a reply to this message.

Thanks for the help!

[LWyatt1957]

I have "thumbs down" o hundred times. Please just cancelSent from my U.S.Cellular© Smartphone

[AdamPandora]

@LWyatt1957 Check out this thread for instructions on how to cancel your subscription: Manage subscription: Direct Billed

Hope this helps!